Question 1

&#x2705; In what instances will I receive email notifications?

Accepted Answer

As an employee or a contractor, you will receive automated email notifications under the following circumstances: read more

Question 2

&#x2705; What features does myPayWow offer?

Accepted Answer

myPayWow is a self-service app for employees and contractors that allows them to do everything from clock shift hours to request time off. read more

Question 3

&#x2705; How do I make my paycheck email private?

Accepted Answer

As an employee/contractor, you can choose to hide the dollar amount in the paycheck email by following the steps below: read more

Question 4

&#x2705; View benefits in myPayWow

Accepted Answer

Employees can view the list of benefits assigned to them along with the contribution history for every pay period in myPayWow. read more

Question 5

&#x2705; How do I get started with myPayWow?

Accepted Answer

You can complete your onboarding details either in the browser or by downloading the myPayWow app on your mobile, after your employer sends you an invite. read more

Question 6

&#x2705; Set up Quick Access in myPayWow App

Accepted Answer

If you're granted access to myPayWow, you can set an MPIN or a fingerprint to quickly access your mobile app with the Quick Access feature. Here's how to: read more

Question 7

&#x2705; How do I add my bank account details?

Accepted Answer

You can add multiple bank accounts and choose to have your earnings deposited in them using myPayWow. read more

Question 8

&#x2705; How do I split my paycheck?

Accepted Answer

As an employee/contractor, you can add more than one bank account and choose to have your earnings deposited into different accounts in myPayWow. To use this feature, you should have at least two verified bank accounts. read more

Question 9

&#x2705; Can I change the email address linked to myPayWow account?

Accepted Answer

Yes, you can change the email address linked to your account. Once you’ve edited your email address, an email will be sent to the administrator, and all further communications will be sent to the updated email address. read more

Question 10

&#x2705; How do I update my home address?

Accepted Answer

Changing your home address can be done in myPayWow. If you are moving to a new location, you can even add the new home address ahead of your relocation and set the date from when it will become effective. read more

Question 11

&#x2705; Edit Personal Details in myPayWow

Accepted Answer

Employees can edit some of the personal details such as their home address, emergency contact in myPayWow. read more

Question 12

&#x2705; How can Employees/Contractors edit their Payment Method?

Accepted Answer

Employees/Contractors can change their payment method to check or direct deposit in myPayWow, only if they are provided portal access. read more

Question 13

&#x2705; How do I add manual punch in myPayWow?

Accepted Answer

You can add manual punch for any shifts missed in the current pay period. But, to use this option your administrator must have given you access. read more

Question 14

&#x2705; How do I change my Kiosk PIN?

Accepted Answer

Administrators must have provided you with the Kiosk access to record shifts. Once enabled, you can use the 4-digit Kiosk PIN to clock shifts manually. read more

Question 15

&#x2705; Options to record shifts in myPayWow

Accepted Answer

myPayWow’s time clock feature provides multiple ways for employees and contractors to record work hours. An administrator must first enable the time clock feature for them to use it. read more

Question 16

&#x2705; Record work hours through PayWow Kiosk

Accepted Answer

The administrator must have enabled the Kiosk access for employees/contractors to record shifts through it. read more

Question 17

&#x2705; Can I record work hours offline in myPayWow?

Accepted Answer

Yes, you can. The work hours recorded offline will automatically sync across different devices when you go back online. read more

Question 18

&#x2705; Record work hours through In-App Time Clock Panel

Accepted Answer

Employees and contractors can record their shifts using myPayWow In-App Panel, provided they are given access to it. read more

Question 19

&#x2705; How can a reporting manager manage reportees shifts?

Accepted Answer

A reporting manager can manage their reportee(s) time clock entries in myPayWow according to the privileges set by the employer. A reporting manager can manage shifts in the following ways: read more

Question 20

&#x2705; Why are my current & available time-off balances different?

Accepted Answer

When time off is requested, the requested hours will be deducted from the available balance immediately, whereas, in the current balance, the deduction will be reflected only when payroll is processed for the pay period. read more

Question 21

&#x2705; How do I Record Tips in myPayWow?

Accepted Answer

As tips are taxable income, it's required that you record both your cash and paycheck (credit card) tips. read more

Question 22

&#x2705; How can employees view their pay stubs?

Accepted Answer

Employees can view their last pay stub in myPayWow once they get paid along with the pay stubs generated earlier. read more

Question 23

&#x2705; Edit Federal and State Allowances in myPayWow

Accepted Answer

Employees can edit their federal and state withholding allowances in myPayWow provided they are granted access. read more

Question 24

&#x2705; How do I manage time-off requests from my reportees?

Accepted Answer

In myPayWow, Reporting Managers can review, and approve or decline time-off requests for their reportees. read more

Question 25

&#x2705; How will I know the status of my time-off request?

Accepted Answer

You will be notified of your time off status through email and push notifications from the myPayWow app as soon as your administrator approves or declines your request. read more

Question 26

&#x2705; How do I Request Time Off?

Accepted Answer

In myPayWow, you can request time off according to the policies that have been assigned to you. read more

Question 27

&#x2705; An Overview of the Time Off Feature in myPayWow

Accepted Answer

Time Off feature in myPayWow allows employees to request time off and view approval status. read more

Question 28

&#x2705; How can an employee complete Form I-9 in myPayWow?

Accepted Answer

After receiving an email from your employer, you can complete Form I-9 to verify your employment eligibility. read more

Question 29

&#x2705; How can contractors view their payment statements?

Accepted Answer

Contractors can view their most recent payment statement in myPayWow as soon as they are paid along with their previous payment statements. read more

Question 30

&#x2705; I have corrections in my W-4. What should I do?

Accepted Answer

If there is a change in your federal withholding information, you can make the changes by navigating to My Profile >> Tax Details. read more

Question 31

&#x2705; What information on W-4 can I change?

Accepted Answer

Other than your personal details such as Name and SSN, you can update every other information by navigating to My Profile >> Tax Details. read more

Question 32

&#x2705; I furnished Form W-4 earlier with my employer. Do I have to furnish the form every year?

Accepted Answer

No. You are not required to furnish the form unless you have changes in the withholding and filing status or claim exemption from withholding for the current year. read more

Question 33

&#x2705; What if I don't furnish Form W-4?

Accepted Answer

In such a case, you'll be taxed as a single filer without any adjustments. read more

Question 34

&#x2705; I increased my additional withholdings through Form W-4. When will this take effect?

Accepted Answer

When you make changes to withholdings on Form W-4, the changes will come into effect from the next payroll. read more

Question 35

&#x2705; Can my employer change the filing status in Form W-4 for me?

Accepted Answer

Yes. Your employer can change your withholding and filing information based on the information you furnish. read more

Question 36

&#x2705; I have 2 jobs. Do I have to report both the jobs in Form W-4?

Accepted Answer

In your highest paying job, you have to report both the jobs on Form W-4, and in another, you can complete steps 1 and 5 of W-4 only, and vice versa. read more

Question 37

&#x2705; How do I report my additional income through dividends in Form W-4?

Accepted Answer

You can mention the additional income for the year in the Other Income step (Step 4a), and your withholding will automatically be adjusted. read more

Question 38

&#x2705; What is the best way to accurately estimate my withholdings?

Accepted Answer

You can use the Tax Withholding Estimator for accurate withholding estimation. read more

Question 39

&#x2705; I don't want to reveal my non-job income. How do I do that in Form W-4?

Accepted Answer

If you don't want to reveal your non-job income, i.e., from dividends or interest, you can calculate the additional tax amount that should be withheld from your paycheck and report in Step 4c. read more

Question 40

&#x2705; Where do I find my employer's contribution toward social security and Medicare for the year?

Accepted Answer

You can view your employer's contribution details for the pay period and year-to-date in your pay stub under the Employer Contribution tab. read more

Question 41

&#x2705; How can I access my Form 1099-MISC?

Accepted Answer

You will be notified by email when your 1099-MISC form is available in myPayWow. To view your 1099 tax form, navigate to Documents >> Tax Documents. read more

Question 42

&#x2705; How can I access my Form W-2?

Accepted Answer

You will be notified by email when your W-2 form is available in myPayWow. read more

Question 43

&#x2705; Why and when should I use the Tax Withholding Estimator?

Accepted Answer

The IRS recommends every employee to check their withholding to make sure the right amount of tax is withheld from their paychecks as there are new updates in Form W-4. read more

Question 44

&#x2705; Where do I go if I have questions about my tax liability?

Accepted Answer

If you don't have a personal tax advisor, the IRS has provided some helpful tools and links for more information. read more

Question 45

&#x2705; Where can I view my pay stubs?

Accepted Answer

Pay stubs will be generated once you get paid, and you can access them by navigating to Pay Stubs from the left flap menu in your myPayWow app. read more

Question 46

&#x2705; Will I have access to my pay stubs after I'm terminated?

Accepted Answer

Yes. As long as your employer has not revoked your myPayWow access, you will have access to your pay stubs and tax documents. read more

Question 47

&#x2705; I'm not able to request time off. What should I do?

Accepted Answer

This could be because your employer might not have mapped you to any time-off policies. read more

Question 48

&#x2705; I have a team. Will I be able to approve my team's time offs?

Accepted Answer

Yes. If your employer has assigned you as a Reporting Manager, you can view the number of reportees assigned under the Reportees tab, and manage your team's time offs and shifts. read more

Question 49

&#x2705; I forgot to clock my work hours. What should I do?

Accepted Answer

If your employer has enabled the manual punch option, you can record the shifts missed in myPayWow. read more

Question 50

&#x2705; What actions can I perform in myPayWow?

Accepted Answer

In the myPayWow app, you will be able to clock shifts, request time off, access pay stubs and tax documents such as W-2/1099, and more. read more

Question 51

&#x2705; Can I change my clocked work hours?

Accepted Answer

No, you'll not be able to modify your own shifts. read more

Question 52

&#x2705; COVID-19 Relief Resources For Employees

Accepted Answer

COVID-19 is a global pandemic affecting millions of individuals and small businesses. read more

Question 53

&#x2705; Which option in Step 2 should I use if I don't want to reveal my second job to the employer on my W-4?

Accepted Answer

Step 2 allows you to choose one of three options, which involve tradeoffs between accuracy, privacy, and ease of use: read more

Question 54

&#x2705; Set reminders for your shifts with myPayWow

Accepted Answer

With the myPayWow app, employees and contractors can set reminders for their shifts. read more

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