Question 1

&#x2705; How to approve employee work hours?

Accepted Answer

Administrators or collaborators with time-clock access can review and approve employees' shifts. When approved, employees will be notified by email and can view their approval status in myPayWow. read more

Question 2

&#x2705; How do I set up automatic integration of work hours into payroll?

Accepted Answer

The administrator can choose to auto-integrate employees' work hours into payroll by enabling the payroll integration option. When enabled, the approved work hours will be displayed under the hours and earnings section while running payroll. read more

Question 3

&#x2705; Can the administrator record shifts on an employee's behalf?

Accepted Answer

Yes, the administrators can record shifts on their employees' behalf using the manual punch option and approve them at the same time. read more

Question 4

&#x2705; An Overview of the PayWow Time Clock Feature

Accepted Answer

Time Clock feature allows administrators to track employees' and/or contractors' work hours, set preferences for recording shifts, automate the approval process, and integrate work hours into payroll. read more

Question 5

&#x2705; How does a Collaborator differ from a Reporting Manager?

Accepted Answer

A collaborator is either an employee or any person outside the organization assigned by the primary admin to help manage administrative tasks in the PayWow account. read more

Question 6

&#x2705; How does recording work hours at the PayWow Kiosk benefit the business?

Accepted Answer

The PayWow Kiosk is specifically designed to allow businesses to track employees and/or contractors' work hours by having them scan a unique QR code presented on a mounted, app-installed device at the workplace. read more

Question 7

&#x2705; What's the deadline to approve employee work hours?

Accepted Answer

Employee work hours must be approved before the payroll run date, and a reminder email will be sent to the administrator to approve them before the deadline. If not, the administrator will not be able to run payroll. read more

Question 8

&#x2705; How Does Geofencing Work?

Accepted Answer

Geo-fencing is a virtual barrier that allows employers to set up boundaries around the worksite and let employees/contractors clock in and out within those boundaries read more

Question 9

&#x2705; Can employees clock shifts through the kiosk without a smartphone?

Accepted Answer

Yes, employees can clock their shift activities manually at the PayWow Kiosk mounted in their workplace. To do so, the administrator must have enabled manual shift recording for employees. read more

Question 10

&#x2705; How do I know if employees/contractors have not clocked in yet?

Accepted Answer

Administrators, collaborators with time clock access, and reporting managers can keep track of employees/contractors who haven’t clocked into their shifts. read more

Question 11

&#x2705; How do I modify my employee shifts?

Accepted Answer

Administrators, collaborators, and reporting managers can only modify employees’ shifts that are unapproved. Once modified, details such as original clocked time, modified time, and the person who modified will be displayed. read more

Question 12

&#x2705; How do I set up PayWow Kiosk for my business?

Accepted Answer

PayWow kiosk ensures that the right person clocks in by allowing them to scan the unique QR code presented on the mounted and app-installed device at the work premises. read more

Question 13

&#x2705; Auto-Approval of Employee Shifts

Accepted Answer

You can choose to put an end to manual approval of employees’ shifts by enabling the auto-approval option. Once enabled, you’ll not receive any shift approval notifications unless the employee has forgotten to end the shift. read more

Question 14

&#x2705; Send reminders to employees to record their shifts

Accepted Answer

Employers and collaborators with time clock access can send reminders to employees and contractors when they miss recording their shift recording activities. read more

Time Clock

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