Why are my current & available time-off balances different?
Last modified 6/18/2020 6:02:03 AM EST | Added by Paywow Team

When time off is requested, the requested hours will be deducted from the available balance immediately, whereas, in the current balance, the deduction will be reflected only when payroll is processed for the pay period.

For example: 

An employee has a sick balance of 20 hours. When a time off of 8 hours is requested:

• The available balance will be updated to 12 hours (even if the request isn’t approved).
• The current balance will still show 20 hours until payroll is processed & will be updated to 12 hours after payroll is run. 

You can view the time-off balances, as well as your accrual history for each limited time-off policy in myPayWow.

To learn how to request time off, click here.