Question 1

&#x2705; How to add time off on an employee's behalf?

Accepted Answer

Employers can request time off on an employees' behalf in PayWow. Once the time off is requested, the employee will be notified of its approval status through email and push notifications. read more

Question 2

&#x2705; Create Custom Holidays under your Holiday Time-Off Policy

Accepted Answer

Employers can create custom holidays for their business in addition to the federal holidays that are available under the holiday time-off policy category. Employees assigned to any custom holiday policy will be paid for those holiday hours. read more

Question 3

&#x2705; Change a Federal Holiday to a Working Day

Accepted Answer

Once you’ve set up a holiday policy in PayWow, you can change a federal holiday to a working day by removing the federal holiday from the list under the holiday policy section. read more

Question 4

&#x2705; How to set up an Unpaid Time-Off Policy?

Accepted Answer

Employers can create only a single unpaid time-off policy for their employees. There is no limit on the time-off requests an employee can submit against this policy. read more

Question 5

&#x2705; How do I approve employee time-off requests?

Accepted Answer

Administrators and collaborators with time-off access will be notified by email when an employee requests time off. They can approve or decline the time-off requests in PayWow. read more

Question 6

&#x2705; How to set the Accrual Method for a Time-Off Policy?

Accepted Answer

Administrators can set an accrual method only for limited time-off policies. Depending on which accrual method is chosen, employees will accrue time-off hours either on pay periods, on the anniversary date, or at the beginning of the year. read more

Question 7

&#x2705; Assign Time-Off Policies to New Hires

Accepted Answer

Administrators can assign multiple time-off policies to employees like paid or unpaid, sick, or holiday, to track time off. Employees will only be able to request time off against the policies assigned to them. read more

Question 8

&#x2705; Can payroll be processed without approving employee time-off requests?

Accepted Answer

No. Either an administrator or a collaborator with time-off access must approve or decline employee time-off requests before initiating payroll. read more

Question 9

&#x2705; How will I be notified when employees request time off?

Accepted Answer

You will be notified by email when employees request time off. You can also view the notification on the dashboard when you sign in to your PayWow account. read more

Question 10

&#x2705; How do I set up a Holiday Policy?

Accepted Answer

You can create a holiday policy to maintain the holidays specific to your business for a particular year. Also, you may add holiday policy for the next year and assign employees to it. read more

Question 11

&#x2705; What types of time-off policies can I create?

Accepted Answer

There are four categories under which time-off policies can be created- Paid Time Off, Unpaid Time Off, Sick, and Holiday. read more

Question 12

&#x2705; How do I set up Paid Time-Off Policies?

Accepted Answer

You can create multiple paid time-off policies in PayWow. Employees will only be able to request time off according to the policies assigned to them. read more

Question 13

&#x2705; How Does Time Off Work?

Accepted Answer

Administrators and collaborators with time-off access can set up and assign time-off policies for their employees so that they can use it when needed. read more

Time Off

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